All our parcels are sent by Tracked delivery and include a printed Free Returns label for your complete Peace of Mind within the UK

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Delivery

A  Swift and Safe  Delivery  for your complete Peace of Mind. Includes Simple Totally Free Returns and Exchanges - We even provide a printed Postage paid Label. Sent by Royal Mail Tracked 48 Post that includes Full Tracking and delivery updates to your phone or email. (We may occasionally use  DPD Courier for larger orders) Aims to deliver in 2 - 3 Working days but Please Allow for Slight Delays Over Bank Holiday Periods

 

Priority Express Delivery Option Aims to be on your doorstep in 1-2 Working Days. Fully Tracked Delivery by either Royal Mail 24 or DPD Courier. Please nominate a Safe Place if you will not be available to take delivery. Includes Free Returns and Exchanges. Please Allow for Slight Delays Over Bank Holiday Periods. We endeavour to advise of any potential delays in delivery or stock as soon as  we can where ever possible.

 

  • Collect in Store 

Please Note Collection is only available during Shop Hours. Please wait for your 'Order Complete' Confirmation email before Visiting

 

  • INTERNATIONAL SHIPPING from £20 using DHL Tracked and Insured Shipping . Simply Select your Country to at the Basket to see the individual cost for your order. We Show Zero Vat Rated prices for overseas orders saving you currently 20% Off prices here in the UK. Your order will therefore be subject to an Import Duty and Tax that will be payable online to DPD just prior to delivery, which reflects taxes collected in your chosen country. These charges vary with the value contents and destination of every parcel so it is not possible to show the value of these costs at the time or ordering, but typically you may be charged by DPD around a further 30% above the base shipping rate already paid to us at the time of ordering. By ordering you are confirming that you are willing to accept these additional local  taxes  and courier charges to complete delivery.  Where the Tax is  left unpaid by the customer, the order will be retained by the courier, and we will be unable to accept any responsibility or  offer any refund. Please note we regret that we do NOT offer free returns or exchanges for orders placed outside of the UK. Items can be returned at the buyers expense, postage and duty fully paid, for a refund.

 

  • Orders placed after 2pm will be processed Next Working Day
  • No Collections or deliveries Sat/Sun/Bank Holidays.
  • One Simple flat rate applies to all postcodes including Northern Ireland, Scottish Highlands and Offshore islands. We like to keep everything  as customer friendly as possible so if you have any queries please do not hesitate to contact us and we will be more than happy to help
  • With FREE Returns and Exchanges included with every UK order and delivery starting at just £3.99  we are pleased offer a choice of  Reliable Cost effective Delivery Options within the UK

 

Returns

You can Return any item up to 31 days after delivery for a refund or exchange

Returns are Simple & Free. Included in Every UK Order will be a Pre Paid Self Adhesive Return Label

  • You can return any item with the exception of Socks/Underwear (due to hygiene reasons)
  • Sale items may be returned for any reason for a full refund.
  • Free returns are included with all UK orders where you have selected either our Tracked or Express Shipping options
  • Please note we are unable to offer exchanges on Sale items.
  • We only ask that any items returned and unworn and in the same condition as they were sent, suitable for re-sale.

Help

Please contact us if you have any other questions and/or concerns regarding our delivery charges or returns.

Email: sales@old.bigmen.co.uk
Phone: 01244 376984

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